Selling with Motorway
- Do I have to accept my offer and complete the sale?
- Is Motorway a safe place to sell your car?
- Promoting my vehicle profile - FAQs
- I've sold my car - what now?
- Can car dealers sell vehicles on Motorway?
- Is Motorway the same as We Buy Any Car?
Valuation
- What is a guide price?
- How do I get an estimated sale price?
- How much will I get?
- Does Motorway pay what they quote?
- What can impact the valuation and price of my vehicle?
- What is the difference between your estimated sale price and your guide price?
Profiling your vehicle
- How do I profile my car?
- Why do I need to take photos of my vehicle?
- How many photos do I need to provide?
- What vehicle photos do I need to supply?
- How do I take and send the photos you need?
- I have already taken photos of my vehicle before I visited Motorway. Can I use them in my profile?
Documents
- What documents do I need to sell my vehicle on Motorway?
- Document Upload Issues: Troubleshooting Guide
- DVLA & V5C: Final Ownership Transfer Steps
- Why do I need a driving licence to sell my car on Motorway?
- Why do I need to share my banking info with Motorway?
- How do I replace my V5C logbook?
Collection
- Collection QR Code
- Understanding OBD Readers: What They Are and Why Dealers Use Them
- I've confirmed my sale but my vehicle hasn't been collected
- Does Motorway collect cars?
- What happens on the day of collection?
- Who will collect my vehicle?
Payment
- Selling a Vehicle on Finance: Settlement Guide
- How do I sell my vehicle with negative equity?
- How and when will I be paid for my vehicle?
- Will the dealer pay for my vehicle before collection?
- Does Motorway pay off finance?
- If my vehicle is financed and your payment is greater than what is owed how do I get the balance?
Bereavement
- What is Empathy and why has Motorway partnered with them?
- What kind of support does Empathy provide?
- Do I have to use Empathy?
- Will using Empathy affect my valuation, selling process, or cost me money?
- Can I sell the car of someone who has passed away, and what documents do I need?
- How do I notify the DVLA about a sale after a bereavement?
Car Value Tracker
- Does the Car Value Tracker valuation factor in my vehicle’s condition?
- Where can I manage my Car Value Tracker monthly alerts?
- How often will I receive a Car Value Tracker email alert?
- Why is the Car Value Tracker giving me details about a different vehicle?
- Can I track multiple vehicles?
- If I sell my car on Motorway, will I get the full price shown by the Car Value Tracker?
Motorway's app
- How does the Motorway app work?
- What is the Motorway app used for?
- Can I switch to the Motorway app if I started on the website?
- How do I sign in to the Motorway app?
- How do I download the Motorway app?
- Can I sell my car on the Motorway app?
Miscellaneous
- Why is a Service Fee better than a Listing Fee?
- How much is the Service Fee in comparison to my car price?
- Should I cross-list my car on multiple auction sites?
- Can I get more money by selling on Motorway?
- Where is Motorway based?
- How do I unsubscribe from Motorway emails?