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Contacting support

Customer Support

If you have questions about profiling your vehicle or have received an offer, please call us on 0203 966 6449.

Opening hours:

Mon - Fri: 9am - 7pm
Sat: 9am - 5pm
Sun and bank holidays: 9am - 5pm

Sales Support

If you've accepted an offer for your vehicle and need help with collection or payment, please call us on 0203 988 3388.

Opening hours:

Mon - Fri: 9am - 5.30pm
Sat: 9am - 5pm
Sun: Closed
Bank holidays: 9am - 5pm

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    *84% of Motorway sellers sold their vehicle for more than the average market price valuation between Jan 2020 and October 2023 (based on two independent market pricing guides). Visit motorway.co.uk/claims

    **On average Motorway sellers got £1,600 more for their vehicle vs part exchange offers (based on a customer survey in August 2024). Visit motorway.co.uk/claims

    †83% of payments are made on the day of handover.