How to contact the DVLA
- When the sale has concluded, you need to notify the DVLA that you have sold the vehicle.
- You can do this either by posting the yellow slip from the V5C or by filling out the following form on the DVLA website.
- The online form will ask 'Did you sell the vehicle privately or to a motor trader?' – please select the 'Sold it to a motor trader' option.
What to know when filling out the New Keeper details
- Please add the dealer’s contact details, not Motorway’s.
- Please make a note of your V5C number, and the name and address of the dealership.
- Keep the yellow slip from the V5C and hand the rest of the document – including the green slips, which should be left blank – over to the dealer’s representative.
What to know about transferring your V5C logbook
- Transferring the V5C logbook is different when you sell via Motorway than when you sell a vehicle privately
- The dealer that buys your vehicle on Motorway should not be recorded as the ‘registered keeper’
- The seller should notify the DVLA that the vehicle's status is now ‘in the trade’.
What happens when you sell your vehicle?
When you successfully sell your vehicle with Motorway, you’ll be asked to upload documents to demonstrate ownership and right to sell.
When will the dealer contact me?
- Once our team checks your documents, the dealer will contact you within 2 working days
- The dealer will contact you to arrange collection and fast payment for the vehicle