The process of transferring the vehicle logbook (V5C) is different when you sell via Motorway than when you sell a vehicle privately. The dealer that buys your vehicle on Motorway should not be recorded as the ‘registered keeper’ - instead, the DVLA should be notified that the vehicle's status is now ‘in the trade’.
When you sell a vehicle via Motorway, you must avoid registering it as a private sale - as this will automatically add a registered keeper and invalidate the V5C, meaning that the dealer will not be able to sell the car on when they collect it.
When you successfully sell your vehicle with Motorway, the dealer should contact you within two working days to arrange collection and fast payment for the vehicle. If they do not get in touch with you, please let us know and we can get in touch with the dealer on your behalf.
Following the inspection of your vehicle, you should make a note of your V5C number and the name and address of the dealership. You should retain the yellow slip from the V5C, handing the rest of the document (including the green slips, which should be left blank), over to the dealer’s representative.
When the sale has concluded, you need to notify the DVLA that you have sold the vehicle. You can do this either by posting the yellow slip from the V5C or by filling out the following form on the DVLA website.
The online form will ask 'Did you sell the vehicle privately or to a motor trader?' Here you need to select the 'Sold it to a motor trader' option. Do not select the 'Sold it privately to a person or business’ option.
When filling out the New Keeper details, please ensure you add the dealer’s contact details and not those of Motorway.